Thank you for visiting USA Loom! We are committed to providing a smooth and convenient shopping experience for customers looking for gas grills and outdoor cooking products. If you have questions about our products, orders, shipping, returns, or refunds, we are here to help.
At USA Loom, customer satisfaction is important to us. Please feel free to contact our support team using the information below.
Contact Information
Trade Name: USA Loom
Phone Number: +1 816-921-8000
Email: support@usaloomgmail.com
Business Address: 1 Royal Way, Kansas City, MO 64129, United States
How Can We Help You?
Our team at USA Loom can assist you with:
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Product Information: Questions about our gas grills and outdoor cooking products.
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Order Assistance: Help with order details and order-related questions.
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Shipping Information: Information about our free shipping service and delivery estimates.
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Returns and Refunds: Guidance on our free return and refund policy.
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Payment Questions: Assistance with our Cash on Delivery (COD) payment method.
Shipping and Delivery
USA Loom offers free shipping on orders. Our estimated delivery timeframe is 5–8 business days, including:
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Order handling: 1–2 business days.
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Transit time: 3–5 business days.
Delivery times are estimates and may vary depending on the destination and carrier.
Returns and Refunds
At USA Loom, we offer free returns and refunds within 14 business days, subject to our return and refund policy. Once a refund is approved, processing generally takes 3 days.
Please contact our support team if you need help with a return or refund request.
Payment Method
USA Loom currently accepts Cash on Delivery (COD) only. Customers can pay for their orders when they are delivered.
Get in Touch
We appreciate every customer who chooses USA Loom. Whether you need assistance before placing an order or have questions after your purchase, we welcome your inquiries.
Contact USA Loom by phone or email, and our team will be happy to assist you.
USA Loom – Your Destination for Outdoor Grilling and Cooking Essentials.
Thank you for shopping with USA Loom!